How they work
xFiltration Capability
These filters remove physical particles ≥ 5 microns through mechanical filtration.
- Sand, silt, and rust flakes
- Pipe scale and mineral debris
- Sediment-bound iron or manganese
- Visible particulate matter
- Some microplastics (larger fragments only)
Return & Refund Policy
x
Due to hygiene and safety reasons, all sales are final.
We do not offer cash refunds.
We do not offer cash refunds.
We do not accept returns or offer store credit for:
- Used or installed products
- Change-of-mind purchases
- Incorrect orders placed by the customer
Store Credit (Limited Cases Only)
In limited cases and at our discretion, we may offer store credit for unused and unopened items returned within 7 days of delivery. Store credit is issued only after the item is received and inspected.
Please Note
- Items must be unused, unopened, and in original packaging
- Customers are responsible for return shipping costs
- Original shipping costs (including free shipping) are not refundable
- Any customs duties or import fees are the customer’s responsibility
Damaged or Incorrect Orders
If your item arrives damaged, defective, or incorrect, contact us within 3 days with photos and we’ll send a free replacement.
Before You Order
Not sure if this product is right for you? Contact us before placing your order either by email at info@weeup.com.au or by WhatsApp message at +61 450 758 530.
Customs Duties & Import Fees
xPlease note that Weeup does not cover any import taxes, duties, or customs charges. These fees are set by your local customs authority and are usually paid directly to the courier (e.g., DHL) before delivery.
Because most orders are shipped from Australia, some countries may apply tariffs or extra import fees. Costs vary by country and we can't provide exact quotes in advance.
Important
Customers are responsible for all import duties and taxes.
We recommend checking your country's import rules before placing an order.
Real People. Real Feedback.
Here's what our customers experienced after making the switch to Vitamin C - Chlorine Free Water
100%
Reported having more dirt in their water than they ever imagined
70%
Change their filters every 2–3 weeks due to heavy dirt buildup.
30%
Change their filters every week due to heavy dirt buildup.
These results are based on feedback from current users (In Australia) in a recent survey. Individual experiences may vary.
What they look like 🤮
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